Returns & Exchanges
At Retro North Games, we want you to be completely satisfied with your vintage gaming haul. If your item is defective or doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our support team with your order number and a brief explanation of why you are returning the item to receive a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely place the item in its original packaging, ensuring all manuals, cables, and bonus materials are included to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 business days of receiving your RMA.
Quality Inspection & Refund
Once our technicians verify the condition of the returned hardware or software, we will process your refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing